What it is
Home health and home care agencies live in the gap between care and paperwork. A visit isn't done when the caregiver leaves the house — it's done when it's verified, documented against the care plan, and billed clean. Legacy agency software treats those as separate systems stitched together by office staff, which is why agencies drown in unbilled visits, EVV exceptions, and documentation chased for weeks after the fact.
Our accelerator treats the visit as one record from schedule to claim. The caregiver's mobile workflow captures verification and documentation during the visit — offline if needed — and what reaches the office is an exception queue, not a transcription pile.
What's inside
- Scheduling and dispatch — authorization-aware scheduling, caregiver matching by skill and eligibility, open-shift management, and route-conscious assignment.
- Electronic visit verification — EVV capture aligned to 21st Century Cures Act requirements, with state-aggregator submission and an exception workflow for the visits that don't verify cleanly.
- Care plans and visit documentation — task lists derived from the plan of care, structured in-visit documentation, and change-in-condition flags routed to clinical supervisors.
- Caregiver mobile app — the day's schedule, directions, tasks, documentation, and time capture in one offline-tolerant tool.
- Claims and billing — visit-to-claim assembly across Medicaid, MCO, and private-pay rules, with scrubbing before submission instead of denials after.
- Family and referral visibility — visit confirmation and care updates for the people waiting at home, and referral status for the sources that keep your census full.
How we adapt it
Architects configure your state's EVV model, payer mix, and documentation standards, and migrate your census, authorizations, and history with reconciliation evidence. Agencies running our Connected Health accelerator can fold remote monitoring into the same care record.